The Road to Business Success

I’m going to ask you a question I was once asked by entrepreneur guru, Rich Schefren – 'Which of these attributes mostly determines your level of business success, both personally and professionally?' Your intelligence? Your knowledge? Your skills? Your luck? Your...

,Many years ago, when I was appointed to run a series of US business operations in Europe, I faced the problem of becoming a good leader. And after a few false starts, I gradually learned the best way of doing it. The hard way. Through practical experience. I don’t go...

It’s not easy to achieve successful change. It requires time, effort and dedication. And all the help you can get. Particularly from your people.So let me explain how to smooth-in your change program with your people by using my unique ‘Unofficial Influencers’...

In my previous blog (here), I highlighted a small sub-group in any group facing change that I called the ‘Active Negatives’. Every business has them. In this blog I'll show you how to zap your active negatives in the workforce. They account for maybe 5 to 10% of the...

That great document, the US Declaration of Independence, states, ‘We hold these truths to be self-evident, that all men are created equal …..’ That may be true in a constitutional sense. However, it self-evidently is not true in terms of talent, capability and...

Total quality management flourished in the 1980s and 1990s. It helped companies to continuously improve their quality to customers. Many still use it to this day. However, you can now do so much more to achieve a step-change improvement in quality performance by going...

Most companies include their customers’ requirements in their marketing strategy. And that’s okay as far as it goes. However, ‘Elite’ companies use a trick that makes their marketing strategies much more effective. They take into account the requirements of their...

To grow your business, you need to continually innovate with new ideas for your products, people and processes. In this Blog, I'll show you how to avoid new project stress on your existing operations.  Naturally, many of your people want to participate in the...

Here’s a technique I’ve used with clients to help them thrash their competitors. It becomes even more relevant when you face financial stress. Work out the average cost of one unit of product (or of service) across the range of your products (or services). Then take...