Step 8 – Align Your Support Functions

How to Align Your Support Functions

– everyone working together!

In this Step, I’ll show you how to align your support functions with your business vision. So far, in this series of books, we have focused on achieving a step change improvement in the main value adding activities within your business. This is where we synchronise all of your other support functions, to help achieve your ‘Elite’ goals.

You’ll look over my shoulder as I work with the in-house project team in the typical pharma company over seven weeks, as they find out how to synchronise their Quality operations with Production as an example.

You’ll see how they deal with the issues that arise, and how they change the planning and organisation of the Quality function to provide highly efficient, synchronised support.

Follow my lead. Do it yourself. All the info is here. And if you do hit a problem, you can contact me for free by email.  

Check out the Table of Contents under the Bonus Content tab or see the full route map here.


This series of books is like looking over my shoulder as, step by step, I transform a typical pharma manufacturing company and its people from ordinary to ‘Elite’ within a year. That means where their performance, financial success and reputation become such that other people and businesses in the same market sector want to emulate them. They Beat the Competition!

The company is an amalgam of my clients from the US, UK, Europe and the Far East, and what they experienced with me. But it could be any company anywhere. It could reflect your company going through that same transformation experience.

 I’ll give you lots of examples and insider tips along the way to make sure you have the best possible chance of success. So, go for it – and enjoy the journey.

Check out my tips on how to achieve world-class product quality levels here

All eBooks in the series and the paperback combined edition are available from Amazon.


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